On a Cancellation
I booked my massage for last night about five or six weeks ago. I did this in person at the desk and wanted it to be right after my half marathon, but my therapist wasn’t available soon enough. So I went ahead and booked for six days after my race. I showed up to the massage place last night at 5:25pm for a 5:30 appointment, right on time. The lady at the front desk, Julie, said, “Oh you are early,” and said it in a way like she was hoping I would be. I gave her a slightly confused smile and nod. Sure. A whole five minutes early. By 5:35 my massage therapist still hadn’t come to get me. I asked the front desk if Jennica was running behind, or what the issue was. The other lady got up to go check, and said that she was in the middle of a massage, and that it would be done at 6. I was confused. My appointment was at 5:30. An obnoxious back and forth occurred between me and the two women at the desk, where we came to an understanding about the following: I was s...